The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more

---

HRTrainOnline is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP^® or SHRM-SCP^®. ?

1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.

Overview:

This training session is designed for managers and leaders seeking to elevate their proficiency in handling employee discipline and performance management. In today's fast-paced business environment, effectively addressing and resolving performance and disciplinary issues is paramount to maintaining a productive and harmonious workplace.

Participants will be equipped with comprehensive strategies to identify and address performance issues early, ensuring minor problems do not escalate into significant disruptions. The training will explore establishing clear performance expectations, conducting constructive feedback sessions, and implementing improvement plans that align individual performance with organizational goals.

Attendees will also gain a deep understanding of the principles of progressive discipline, learning how to apply disciplinary actions fairly and consistently while adhering to legal and ethical standards. This training emphasizes the importance of transparent communication, active listening, and fostering an environment of mutual respect and trust.

Moreover, the training will provide insights into advanced coaching and mentoring techniques, empowering managers to support their teams' development effectively. By mastering these skills, managers will be better positioned to enhance employee engagement, reduce turnover, and drive overall organizational success.

Why should you Attend:

• Gain practical strategies for managing employee discipline and performance issues effectively
• Learn techniques to foster a respectful and cooperative workplace
• Address challenges proactively to prevent minor issues from becoming major disruptions
• Understand how to support and retain top talent through effective performance management
• Gain insights into handling complex situations fairly and complying with laws
• Learn how to deliver constructive feedback and foster open dialogue
• Enhance skills in coaching and mentoring to support employee development
• Empower yourself to lead confidently and foster a continuous improvement culture

Areas Covered in the Session:

• Introduction to Employee Discipline and Performance Management
• Definition and importance
• Impact on organizational success
• Identifying Performance Issues
• Early warning signs and behavioral indicators
• Diagnostic tools and techniques (performance appraisals, 360-degree feedback, surveys)
• Establishing Clear Expectations and Policies
• Creating and communicating company policies
• Role of employee handbooks and codes of conduct
• Progressive Discipline Process
• Steps and procedures
• Documentation and record-keeping
• Conducting disciplinary meetings
• Performance Management Strategies
• Setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound)
• Aligning individual goals with organizational objectives
• Developing and implementing Performance Improvement Plans (PIPs)
• Effective Communication Techniques
• Delivering constructive feedback (feedback sandwich method)
• Active listening skills and techniques
• Encouraging open dialogue
• Coaching and Mentoring for Improvement
• Coaching techniques (GROW model: Goal, Reality, Options, Will)
• Socratic questioning and active problem-solving
• Developing and implementing mentorship programs
• Legal and Ethical Considerations
• Understanding key employment laws
• Ensuring fairness and avoiding discrimination
• Maintaining confidentiality and integrity
• Case Studies and Role-Playing Exercises
• Analyzing real-world scenarios
• Developing a Personalized Action Plan
• Creating an actionable implementation plan with timelines and accountability measures

Who Will Benefit:

• Small Business Owners
• Leaders
• Managers
• Team Leaders
• Project Managers
• Department Heads
• Supervisors
• Anyone in Leadership Role