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New Managers' Challenges and How to Overcome Them

90 Minutes
6 months
Webinar Id:
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Recorded Version

$199. One Participant
$399. Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)


As a new manager, you may be taking an important step ahead in your career for certain people. Your hard work may lead to exciting new responsibilities and the chance to move through the ranks into a role that you are more excited about. Even with all of the advantages that come with promotion of this magnitude, it is a major change that may present difficulties that some new managers may not have anticipated.

A good method to progress and widen your professional horizons is to get experience as a supervisor or manager. You'll learn how to handle difficult circumstances and come up with solutions as a new manager, as well as how to flourish in your new role. Furthermore, it is essential for a new manager to address these concerns, as doing so will assist to prevent any pitfalls or challenges that may develop during their first few months in the role.

When managers fail to recognize and fix their weaknesses at the beginning of their careers, they face a wide range of consequences that impact not just themselves, but also their team, their customers, and the firm as a whole. New managers may have to choose between failure and success in their new roles if they don't address any symptoms of inadequacy immediately.

Why you should Attend: People management and supervision are not a talent that can be learned easily. You'll need to learn and practice lots of new useful skills. By the end of this webinar, new managers will have learned:
  • How to maximize their potential by obtaining extensive and practical training on typical difficulties
  • When failures occur, you will learn there are ways to deal with them
  • Knowing what constitutes a crisis or problem is important for a new manager
  • Utilizing your abilities to overcome any challenges is the best choice
  • Learn how to work with a mentor to improve your management skills

Areas Covered in the Session: Following are the topics that will be discussed in depth during this webinar, giving you a great opportunity to improve your knowledge and talents while becoming a more effective new manager.
  • Increasing the productivity of the team by evaluating and improving their performance
  • Keeping the lines of communication open between the many departments of an organization
  • Being able to properly communicate with coworkers
  • Resolving issues with poor performance
  • Disciplinary action
  • Creating a positive work environment
  • Identifying and hiring the right people
  • Conflict resolution in the workplace
  • Maintaining a steady flow of inspiration
  • Adopting a new approach to managing people and demonstrating leadership
  • To ensure that employees' performance is accountable and maintained
  • How to deal with employees who aren't giving their best

Who Will Benefit:
  • Small Business Owners
  • Leaders
  • Managers
  • Team Leaders
  • Project Managers
  • Department Heads
  • Supervisors and anyone in Leadership roles

Carolyn D. Riggins is the founder and owner of CDR Consulting Services specializing in training, coaching and identifying problematic gaps in organization. Ms. Riggins was in retail banking for 35 years with First Florida Bank, Barnett Bank, Mercantile Bank and TD Bank. At TD Bank, Ms. Riggins was successful growing her client’s relationship by 71 million dollars through valuable training and consistently coaching her teams. Ms. Riggins served in multiple capacity levels of management roles regarding the many banks in her career path. Under her leadership she was able to work as an Assistant Vice President Store Manager, Vice President Hub Manager and Vice President Retail Regional Manager.

In these varies leadership positions Ms. Riggins was successful with leading and helping her team by developing, coaching and training to achieve sales revenue growth, deposit growth, customer growth, lending growth and focusing on compliance. Also, she was selected as the Regional Bank at Work and Affinity Champion which she facilitated and delivered material through person-to-person workshop training or conference training.

In additional, Ms. Riggins utilizes her Bachelors of Applied Science degree in Management and Organizational Leadership from St Petersburg College to train team players to be successful in their roles. In addition, Ms. Riggins has a certificate of completion for Business Consulting. One of Ms. Riggins goal is to train and coach continuously by using her education and expertise daily to change, transform and impact great team players.

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