Overview:

Managers at all levels often find themselves frustrated and perplexed by similar employee issues:

• Lack of motivation
• Lack of initiative
• Workplace drama
• Resistance to change
• Difficulty retaining talent

While there are a variety of root causes for any of these issues, there is one unifying theme: understanding human nature-"what makes people tick"-enables you to understand why employees do what they do and how to bring out the best in them.

When you understand human nature, you become like Ceasar Millan, the Dog Whisperer, except for humans.

Because Ceasar Millan understands "dog nature," he can take a dog whose owner finds frustrating and problematic and turn that dog into a model citizen and “high performer.”

Why?

Because the dog’s owner doesn't understand "canine nature" and Ceaser does.

Instead of being frustrated and puzzled why employees don't care as much as you wish, or work as hard as you need them to, or if you find it hard to find and keep quality employees crack the human nature code and become an Employee Whisperer.

Why you should Attend:

• Get the best work-both quality and quantity-out of your employees
• Help employees embrace, rather than resist, change
• Foster initiative and discretionary effort
• Get greater buy-in for your decisions
• Avoid employee relation landmines that result in high turnover or lawsuits
• Reduce complaining and drama

Areas Covered in the Session:

• What core human needs play a central role in employee satisfaction and engagement; neglect these and you get disengagement and turnover, satisfy these and you get a highly engaged, highly productive workforce
• Why the hard-wired need for control-or more accurately-to NOT feel helpless is arguably the most important facet of human nature that needs to inform decision-making, strategy implementation, feedback delivery, and promoting initiative
• How lack of initiative and apathy are often signs of Learned Helplessness and how to combat this
• The difference between stress that invigorates and stress that leads to overwhelm and burnout
• What peak performers know about the mind/body connection and how to use that to boost your energy level and mood for sustainable high levels of performance and to be at your best when it matters most
• How negative stress compromises brain function and how that influences an employee’s response to organizational change, feedback, corporate messaging, ability to innovate, and engage in mature, productive conversations
• How to use the concept of Cues of Threat and Cues of Safety, from Polyvagal Theory to become more effective in delivering hard-to-hear feedback and bring up difficult issues, and creating Psychological Safety
• What the fields of neuroeconomics and medical malpractice reveal about humans primal reaction to being treated unfairly and its implications for leaders and their communication style

Who Will Benefit:

• Managers
• Directors
• Senior Level Executives