Group Attendees: Any number of participants
Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
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This activity has been approved for 1.5 HR (General) recertification credit
In today's workforce environment, the way you handle and document a nonperforming employee is critical to your success or failure. When a non-performing employee exhibits a negative behavioral characteristic that affects other employees, documentation is critical. This webinar will teach you what to do, when to do it, and how to handle documentation pertaining to a nonperforming employee.Why you should Attend: You will gain a better understanding of how to handle and document a non-performing employee's behavioral issues during this webinar. Additionally, you'll get the opportunity to practice memorizing the following steps for dealing with a non-performing employee:
Carolyn D. Riggins is the founder and owner of CDR Consulting Services
specializing in training, coaching and identifying problematic gaps in
organization. Ms. Riggins was in retail banking for 35 years with First Florida
Bank, Barnett Bank, Mercantile Bank and TD Bank. At TD Bank, Ms. Riggins
was successful growing her client’s relationship by 71 million dollars through
valuable training and consistently coaching her teams. Ms. Riggins served in
multiple capacity levels of management roles regarding the many banks in
her career path. Under her leadership she was able to work as an Assistant
Vice President Store Manager, Vice President Hub Manager and Vice
President Retail Regional Manager.
In these varies leadership positions Ms. Riggins was successful with leading and helping her team by developing, coaching and training to achieve sales revenue growth, deposit growth, customer growth, lending growth and focusing on compliance. Also, she was selected as the Regional Bank at Work and Affinity Champion which she facilitated and delivered material through person-to-person workshop training or conference training.
In additional, Ms. Riggins utilizes her Bachelors of Applied Science degree in Management and Organizational Leadership from St Petersburg College to train team players to be successful in their roles. In addition, Ms. Riggins has a certificate of completion for Business Consulting. One of Ms. Riggins goal is to train and coach continuously by using her education and expertise daily to change, transform and impact great team players.