Overview:

In this webinar, you'll learn techniques to deal effectively with these problem children so they either become productive members of your team or go away.

• Who takes up more of your time than any other employees?
• Who keeps you awake at night, wondering what they'll do next?
• Who distracts you and your team from its mission?
• Who do you wish would "get with the program?"
• Who do you wish would just "go away?"

That's right - EMPLOYEES FROM HELL. Want to do something about them? In this dynamic webinar, Larry Johnson will give you:

• A simple method for diagnosing aberrant employee behaviors
• 6 key steps to confront unacceptable behaviors
• Follow-up tactics that ensure problems get solved for good

It has been said that people are your greatest resource - and it's true. Great organizations are made up of great people. It is also true, however, that:

• One non-performer can lower the standards of performance for everyone
• One bad actor can affect the morale of those around him
• One disruptive character can make life miserable for those who work with her and especially for you

Areas Covered in the Session:

• Determining Your Strategy
  • Creating a culture of positive accountability
  • A fresh approach to rewarding the behaviors you want
  • One question that will tell you how to proceed
  • Three factors you must consider to determine if the person is worth the energy required to save them
  • Keep them or fire them - a simple method for calculating the trade-offs
• Conducting The Intervention
  • Preparing yourself so you're likely to succeed
  • Six steps to follow that will raise the odds your EFH will change
  • Do's and Don'ts that will reduce the odds you’ll end up in court
• Following Up
  • The "Ross Perot" technique for dealing with behavioral slippage
  • When and how to cut your losses
  • Respite for your conscience - why you shouldn't beat yourself up for doing what's right

Who Will Benefit:

• Anyone who works with other people