The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more

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HRTrainOnline is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP^® or SHRM-SCP^®. ?

1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.

Overview:

The quality of our life is determined by the quality of our communication. Effective communication as a female leader in the workplace is no longer a beneficial skill, it’s an essential one.

In this session, you will learn how to both demonstrate and demand respect, regardless of your audience. Understand how and when it pays to be assertive, and what that looks like. Uncover the key techniques that will enable you to engage in powerful conversations across different personalities, cultures, and generations.

In this workshop, you will gain valuable insights into your own communication habits, as well as how to leverage an understanding of all other communication styles that exist. Discover the common ground between your personality and the many different personalities of those you work with. Learn how to craft your communications accordingly for the best results. Explore how the fundamentals of actively listening, creating harmony, and managing stressful situations can bridge the gaps that sometimes develop between different communication and personality styles.

Why you should Attend: Communication is the most powerful leadership tool one can employ. And the good news is, it can be learned.

It doesn’t matter whether you’re an extrovert or an introvert, or whether you’re in a position of leadership or not. Effective communication strategies will take you where you want to go. And whether speaking to a colleague, or an entire department, the skills you will learn in this session will be applicable. Leave with actionable strategies and ideas you can implement right away.

Areas Covered in the Session:

• Gain valuable insights into your own communication habits, as well as how to leverage an understanding of all other communication styles
• Learn how to craft your communications according to your audience and desired outcomes
• Discover the common ground between your personality and the many different personalities of those you work with
• Explore the key active listening techniques that will positively impact your business communications
• Understand the differences between passive, assertive, and aggressive communication, and when to utilize each

Who Will Benefit:

• HR Professionals
• Mid-Level Management
• Frontline Employees