The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more

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HRTrainOnline is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP^® or SHRM-SCP^®. ?

1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.

Overview:

In a world where you get results through teams and teamwork, holding people accountable is the key to real success. Yet accountability is seen as punishment by many people instead of a responsibility to do what they agreed to do. Without accountability, we have chaos and frustration.

We know that people need to be held accountable in today's workplace; but when we don’t have authority, we struggle with what we can do and what we should do. This workshop will share exactly what you need to do and say to hold others accountable in a positive and professional manner.

Why should you Attend: When you need to get results through teams and teamwork, yet you don’t have the authority to say, "Because I said so".. this is the workshop for you. We want people to do what needs to be done because they know how it impacts them. We never want to rely on our authority or position in the organization to be the reason things get done.

Areas Covered in the Session:

• Exactly what accountability is and what it is not
• Why people fail to do what they said they would do
• What you need to do to hold others accountable
• Conversation tips that work; and identifying those which backfire
• A proven and simple process to effectively hold people accountable
• Learn how to develop a new context about accountability to get others to deliver agreed-upon results
• Significantly increase responsibility/ownership & results
• Eliminate the blame game/citing confusion/uncertainty for inaction
• Build stronger, more positive & productive relationships

Who Will Benefit:

• Managers/ Supervisors / Team Leads
• Sales Representatives
• HR Professionals
• Support Staff
• Any professional who needs to get things done without relying on authority