The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for 1.25 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more

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HRTrainOnline is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP^® or SHRM-SCP^®. ?

1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.

Overview:

Communicating performance and behavior standards goes a long way to ensure the success of people in supervisory positions. This webinar will teach participants how to determine standards. By doing so, your employees will know what is expected of them, and coaching, counseling, and disciplinary discussions are easy.

This webinar will also help you ensure such discussions are based on observable events. You will also learn how to strive for continuous improvement in your work setting.

Why you should Attend:
Take Responsibility for Talent Improvement
When you break everything down the primary responsibility of anyone in a supervisory position is to take responsibility for continually improving the talent of his or her subordinates.

By understanding how to better communicate with people about their behaviors and or performance, managers will be better able to motivate their employees to a higher level of performance.

Areas Covered in the Session:

• The Importance of Coaching
• Opportunities for Coaching
• Defining Expectations
• The Coaching Cycle
• Continuous Feedback Systems
• The Coaching Checklist
• Discipline
• Doing Your Homework
• Time and Severity
• Verbal Warning
• The Discussion
• Written Warning
• Action Items

Who Will Benefit:

• Human Resources Professionals
• Business Owners
• Anyone who Manages or Supervises others