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Transforming Challenging Performance Reviews into Opportunities for Growth

December 7, 2023
10:00 AM PST | 01:00 PM EST
90 Minutes
Webinar Id:
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Live Version

$149. One Participant
$299. Group Attendees

Recorded Version

$199. One Participant
$399. Group Attendees

Combo Offers

Live + Recorded
$299 $348   One Participant

Live + Recorded
$599 $698   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)


Navigating the realm of performance reviews is an integral part of professional growth and development, yet it often brings forth a mix of emotions and apprehensions.

The topic at hand, "Transforming Challenging Performance Reviews into Opportunities for Growth," aims to shed light on a transformative approach to handling performance reviews that are laden with difficulties. This training delves into the art of turning potentially painful conversations into powerful catalysts for positive outcomes and personal advancement.

Performance reviews, while intended to foster improvement, can sometimes become tense encounters due to negative feedback, identified areas of growth, or conflicting perspectives between employees and their managers. Such reviews can result in defensive responses, strained relationships, and a hindrance in individual and organizational progress. Nevertheless, these challenges hold within them the potential for constructive transformation and growth. This training focuses on equipping participants with the mindset and techniques needed to harness this potential.

At the core of this training lies the concept of shifting perspectives from perceiving challenging reviews as negative experiences to recognizing them as avenues for growth and development. By embracing a growth-oriented mindset, participants can effectively reframe their approach to these conversations, fostering an environment conducive to self-improvement and mutual understanding.

The training covers a spectrum of vital skills and strategies, beginning with the art of providing constructive feedback. Participants will learn to craft feedback that is not only honest and specific but also delivered in a manner that promotes growth rather than discouragement. Active listening and empathetic communication play pivotal roles in this transformational process, enabling participants to understand the concerns and emotions of both sides while maintaining an open dialogue.

Collaborative goal-setting and development planning form another crucial component of this training. By involving employees in the process of identifying areas for growth and co-creating actionable plans, organizations can align individual aspirations with broader organizational objectives, fostering a sense of ownership and engagement.

Importantly, the training addresses the sensitive aspect of handling emotional reactions that often arise in challenging conversations. Strategies for managing defensiveness and redirecting negative energy towards constructive solutions are explored, emphasizing the importance of maintaining a respectful and empathetic tone throughout.

The training's effectiveness is enhanced through interactive exercises, role-playing scenarios, and real-world case studies. These practical applications provide participants with an opportunity to hone their newfound skills and techniques in a controlled environment, facilitating confident application in their actual work settings.

In a professional landscape where effective communication, emotional intelligence, and collaboration are paramount, this training offers a comprehensive toolkit to transform challenging performance reviews into positive growth opportunities. Participants will leave with not only a heightened ability to manage difficult conversations but also a refreshed perspective on how to foster growth, enhance relationships, and promote continuous improvement within their teams and organizations.

Why should you Attend:
  • Gain insights into transforming difficult reviews into growth opportunities
  • Develop essential communication skills for handling challenging conversations
  • Learn strategies to shift from a negative to a growth-oriented mindset
  • Improve active listening and empathy for more effective communication
  • Master the art of providing constructive feedback to drive positive change
  • Discover techniques for collaborative goal setting and development planning
  • Enhance conflict resolution abilities in professional interactions
  • Practice through interactive exercises, role-playing, and case studies
  • Build self-confidence in navigating tough conversations successfully
  • Contribute to a more positive and productive work environment

Areas Covered in the Session:
  • Understanding the Impact of Challenging Performance Reviews
  • Shifting Perspectives: From Challenge to Opportunity
  • Preparing for Challenging Performance Conversations
  • Active Listening and Empathetic Communication
  • Providing Constructive Feedback
  • Collaborative Goal Setting and Development Planning
  • Handling Emotional Reactions and Defensiveness
  • Strengthening Employee-Manager Relationships
  • Celebrating Progress and Milestones
  • Continued Commitment to Growth
  • Follow-Up and Support

Who Will Benefit:
  • Small Business Owners
  • Leaders
  • Managers
  • Team Leaders
  • Project Managers
  • Department Heads
  • Supervisors and anyone in Leadership Role

Carolyn D. Riggins Carolyn D. Riggins founded CDR Consulting Services, LLC, a consultancy firm focusing on helping businesses and organizations enhance their performance and leadership teams for success. With Ms. Riggins' 35 years of experience in the financial industry working with businesses and 24 years of experience in management roles, her consultancy service provides invaluable insights and expertise to clients looking to improve their business and leadership capabilities.

CDR Consulting Services offers a range of services, including training, coaching, team development, and critical gap detection. Ms. Riggins works with CEOs, business leaders, and managers to identify areas of improvement within their organizations and provides customized solutions to address these areas. Her training and coaching programs are designed to help individuals and teams develop the necessary skills and knowledge to succeed in their roles.

Ms. Riggins' team development services focus on creating a culture of collaboration and communication within organizations. Through her team-building programs, she helps teams develop a shared vision, enhance their problem-solving abilities, and increase their productivity. Her critical gap detection services enable clients to identify and address gaps in their business performance and leadership teams, ensuring that their organizations are well-positioned for growth and success.

With CDR Consulting Services, clients can benefit from Ms. Riggins' extensive knowledge, experience, and expertise in the financial industry and leadership development. Her consultancy service provides customized solutions that help organizations build strong, successful leadership teams, and achieve their goals.

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