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Listening Skills

Friday,
May 28, 2021
Time:
10:00 AM PDT | 01:00 PM EDT
Duration:
60 Minutes
Webinar Id:
30627
Register Now

Live Version

$149. One Participant
$299. Group Attendees

Recorded Version

$199. One Participant
$399. Group Attendees

Combo Offers

Live + Recorded
$299 $348   One Participant

Live + Recorded
$599 $698   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

Overview:

Have you ever been told that you're not a good listener? Even if you think you are, you can likely admit that you need to improve your listening skills. We all can.

Listening and hearing are different skills. We need to be able to listen to what is being said and what isn’t being said. Add in the non-verbal cues, interpret intention, distractions, and bad skills and we've got a lot to learn.

Active listening is not a natural skill for most people. This course will explain and show you how to improve your listening, improve your relationships, and improve your reputation.

Why you should Attend: If you want to improve your professional reputation, then you need to attend this workshop.

Areas Covered in the Session:
  • What is active listening and how to make It part of your daily life
  • Dealing with conversational interrupters
  • Practical approaches for all situations
  • Strategies for active listening
  • Test your listening skills to see where you need to improve
  • How to avoid being a conversation stealer
  • Create an action plan to improve your own listening skills

Who Will Benefit:
  • Senior Leadership
  • Managers/ Supervisors / Team Leads
  • Sales Representatives
  • HR Professionals
  • Support Staff
  • Any professional who knows better listening will impact their lives
Instructor:

Rhonda Scharf CSP, HoF Insightful humorous entertaining even contagious words that are often used to describe Rhonda Scharf. A speaker with the uncanny ability to look at the normal and see something quite different.

Rhonda is a Professional Speaker and member of the Canadian Speaking Hall of Fame, Trainer and Author, based in Ottawa. She has spoken to tens of thousands of people in dozens of different countries.

Rhonda will share some things she has learned to help you excel in your work environment, emerging at the end of the day with a smile and a sense of accomplishment. Audiences far and wide sing her praises for her relevant and useful tips on administration, communication and workplace effectiveness! From efficiency to the future of work; Rhonda has the info to help you thrive!

She knows how to make you laugh and she knows how to get you to question why you do what you do. Her natural warmth and sincerity are balanced by a healthy sense of the absurd, a combination that is useful in any situation.

Rhonda has written eight books, with her latest “Alexa is Stealing her Job” and her best-seller “Common Sense is NOT Common Practice” still available.

Rhonda’s professional speaking career began at age two… when her mother would offer her 25 cents to be quiet for five minutes!


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