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Pack of TEN : Best Selling HR Courses
Product Id: 600024
- Executive Presentation Skills: How to Deliver any Message with Power, Influence, and Credibility
- Management Skills For New Managers
- Handling and Documenting a Non- Performing Employee
- Successfully Dealing with Difficult People: The 5 Most Difficult Types of People and How to Effectively Approach Them
- Transition from Peer to Supervisor
- 7 Behaviors of Great Leaders
- How to Document Employee Discussions and Why that is Important
- Onboarding is NOT Orientation - How to Improve the New Employee Experience
- Write It So They Read It: Technical Writing for Subject Matter Experts
- Stop Letting That Difficult Person Ruin Your Day: Effectively Handle Toxic People For Better Productivity and Less Drama
Training Options
Webinar Packs Access recorded version unlimited viewing for 6 months. (For Customize Webinar Packs Please Call Customer Care)
Webinar# 1
Executive Presentation Skills: How to Deliver any Message with Power, Influence, and Credibility
Overview: Participants will learn step by step how to gain immediate credibility, use nonverbal communication with skill, and keep an audience's attention with ease. This webinar is useful for anyone who wants to improve interpersonal, small group, or public communication skills. Yes, we will learn what to do with butterflies as we go through the structure of making your presentation appear smooth and seamless.
Why should you Attend: The success of your communication will determine the success in every other part of your life. Learning to conquer a few public speaking skills will make you a stand-out among your team and equip you to tackle work challenges with confidence. Whether simply answering questions or making a major presentation, communicating with poise and confidence will add to your personal and professional credibility.
Areas Covered in the Session:
Who Will Benefit:
Areas Covered in the Session:
- Powerful introduction and conclusion tactics
- How to look confident even when you aren't
- How to tackle the nervousness
- The magic formula for eliminating "ands and ums"
- How to keep the presentation on track when you are interrupted
- Effective practice techniques
- Guidelines for slides
- Become audience centered
- Use the clock to your advantage
- How to increase the impact of your message
Who Will Benefit:
- Supervisors
- Managers
- All Consultants
- Executives
- Small Business Owners
- Human Resource
Amanda Box "The success of your communication determines your success in every other aspect of your life" That philosophy is the foundation for Amanda Box while teaching and facilitating the fundamentals of communication. Her 20+ year career has been spent in a dual role of teaching on the college level and consulting with business and industry.
Box uses an interactive and dynamic presentation style to teach specific communication skills to diverse groups. With improved interpersonal, presentation and writing skills, professionals can spend time doing their best work rather than getting bogged down in the frustrations of flawed communication. Box connects with people on every level including business leaders, government agencies, medical professionals, industry leaders, sports teams, university development teams and many more.
Specialty topics include: communication through change, presentation skills, conflict management, advanced business writing and grammar, customer service, gender difference, small group dynamics, team building, interpersonal communication, and listening skills.
Amanda Box taught full time on the university level for 10 years and continues to serve as adjunct faculty while consulting with business and industry. Box rounded out her professional skills while serving as the communication coordinator for four years for a nonprofit organization where she was responsible for all internal and external communication including several publications, the web site, and media campaigns. Box has undergraduate and graduate degrees in communication.
Box uses an interactive and dynamic presentation style to teach specific communication skills to diverse groups. With improved interpersonal, presentation and writing skills, professionals can spend time doing their best work rather than getting bogged down in the frustrations of flawed communication. Box connects with people on every level including business leaders, government agencies, medical professionals, industry leaders, sports teams, university development teams and many more.
Specialty topics include: communication through change, presentation skills, conflict management, advanced business writing and grammar, customer service, gender difference, small group dynamics, team building, interpersonal communication, and listening skills.
Amanda Box taught full time on the university level for 10 years and continues to serve as adjunct faculty while consulting with business and industry. Box rounded out her professional skills while serving as the communication coordinator for four years for a nonprofit organization where she was responsible for all internal and external communication including several publications, the web site, and media campaigns. Box has undergraduate and graduate degrees in communication.
Webinar# 2
Management Skills For New Managers
Overview: New supervisors will be ready to hit the ground running with the skills learned in this Webinar. Be ready to take on any challenge, be your best, and put what you’ve learned into practice immediately.
You will learn the skills you need to plan, prioritize and execute effectively each and every day. Putting into practice both the "hard stuff" and "soft stuff" will help you meet new challenges with increased confidence, respect, and power.
One of the toughest parts of a manager’s job is dealing with and turning around problem employees. The solutions aren’t "textbook", yet in this Webinar, you will gain skills and tools for solving problems and making decisions, especially when dealing with those who challenge you the most.
Why you should Attend:
By participating, you will be able to do more effectively:
What about your ability to motivate others who previously were your peers?
How about learning a management game plan?
Would you like your team to improve its performance?
If you answered "yes" to any of these questions, then come laugh, listen, and learn as Chris DeVany leads us all through those important topics, key questions, and answers we all need to be able to address effectively to improve our team members' and team’s performance!
Areas Covered in the Session:
Who Will Benefit:
One of the toughest parts of a manager’s job is dealing with and turning around problem employees. The solutions aren’t "textbook", yet in this Webinar, you will gain skills and tools for solving problems and making decisions, especially when dealing with those who challenge you the most.
Why you should Attend:
By participating, you will be able to do more effectively:
- Understand how to approach an intact team as their new supervisor
- Develop your own management game plan
- Motivate your direct reports
- Coach for improved performance
- Think and act strategically
- Plan and prioritize your time
- Handle difficult conversations
- Listen actively and effectively
- Create a motivational environment using feedback and reinforcement to guide and motivate behavior
- Effectively deal with "difficult" people
What about your ability to motivate others who previously were your peers?
How about learning a management game plan?
Would you like your team to improve its performance?
If you answered "yes" to any of these questions, then come laugh, listen, and learn as Chris DeVany leads us all through those important topics, key questions, and answers we all need to be able to address effectively to improve our team members' and team’s performance!
Areas Covered in the Session:
- Setting Yourself up for Success
- Understanding your new role as a supervisor
- Making a change or letting go: Working with the three phases of change
- Recognizing common challenges and pitfalls to avoid
- Meeting the expectations of key stakeholders, including your boss, direct reports, senior management, and former peers
- Motivating Others
- Understanding what motivation is
- Understanding what motivates each and every one of your direct reports
- Creating Performance Plans and Professional Development Plans that address individual motivation Managing Employee Performance
- Setting SMART goals for yourself and others
- Using a five-step model to train your employees
- Giving and receiving supportive and corrective feedback
- Managing Up
- Understanding and adapting to your manager’s style
- Anticipating your manager’s needs and fulfilling them
- Developing the best possible relationship with your manager Communication Skills
- Demonstrating active listening to show understanding and check content
- Asking questions that uncover valuable information and strengthen the relationship
- Great Performance Through Coaching
- Demonstrating giving and receiving feedback constructively
- Assessing your own strengths and development needs as a coach
- Asking questions that increase employees’ self-awareness and accountability
- Delegating Effectively
- Creating a plan for delegation and using this process to assign key tasks
- Overcoming your fears of turning over responsibility and authority Handling Conflict with Ease
- Knowing your conflict-handling styles
- Developing the right conflict approach for each individual and situation Managing Your Time
- Applying the time priority model to workplace tasks
- Managing and protecting your time to get more of the right things done
Who Will Benefit:
- CEO
- Senior Vice President
- Vice President
- Executive Director
- Managing Director
- Regional Vice President
- Area Supervisor
- Manager
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.
He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.
He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.
Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.
He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.
He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.
Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.
Overview: In today's workforce environment, the way you handle and document a nonperforming employee is critical to your success or failure. When a non-performing employee exhibits a negative behavioral characteristic that affects other employees, documentation is critical. This webinar will teach you what to do, when to do it, and how to handle documentation pertaining to a nonperforming employee.
Why you should Attend:
You will gain a better understanding of how to handle and document a non-performing employee's behavioral issues during this webinar. Additionally, you'll get the opportunity to practice memorizing the following steps for dealing with a non-performing employee:
Areas Covered in the Session:
Who Will Benefit:
You will gain a better understanding of how to handle and document a non-performing employee's behavioral issues during this webinar. Additionally, you'll get the opportunity to practice memorizing the following steps for dealing with a non-performing employee:
- What should you document regarding a non-performing employee?
- When is the proper time to document a non-performing employee?
- Why is it necessary to handle a reissue employee?
- How to prepare a method of action for a non-performing employee?
Areas Covered in the Session:
- When is it the proper time to address the performance issues with a nonperforming employee?
- How to prepare documents for discussion with a nonperforming employee
- What is needed in documentation history of a nonperforming employee?
- Why is it necessary to document an unacceptable behavioral of a nonperforming employee?
- What happens when you decided to avoid dealing with the issues of a nonperforming employee?
- What actions are needed if a nonperforming employee has improved or has not improved their behavioral?
- How to keep your conversation focus on the current matter when discussing a nonperforming employee behavioral?
- Why is it critical to use the employee’s handbook when dealing with a nonperforming employee matter?
- How to protect the company from being in a lawsuit concerning a termination or an unfavorable dismissal of a nonperforming employee?
- How to avoid the blame game of discrimination or harassment when addressing a nonperforming employee?
Who Will Benefit:
- Employee Management
- Performance Management
- Small Business Owners
- Leaders
- Managers
- Team Leaders
- Department Heads
- Supervisors and anyone in Leadership Role
Carolyn D. Riggins Carolyn D. Riggins founded CDR Consulting Services, LLC, a consultancy firm focusing on helping businesses and organizations enhance their performance and leadership teams for success.
With Ms. Riggins' 35 years of experience in the financial industry working with businesses and 24 years of experience in management roles, her consultancy service provides invaluable insights and expertise to clients looking to improve their business and leadership capabilities.
CDR Consulting Services offers a range of services, including training, coaching, team development, and critical gap detection. Ms. Riggins works with CEOs, business leaders, and managers to identify areas of improvement within their organizations and provides customized solutions to address these areas. Her training and coaching programs are designed to help individuals and teams develop the necessary skills and knowledge to succeed in their roles.
Ms. Riggins' team development services focus on creating a culture of collaboration and communication within organizations. Through her team-building programs, she helps teams develop a shared vision, enhance their problem-solving abilities, and increase their productivity. Her critical gap detection services enable clients to identify and address gaps in their business performance and leadership teams, ensuring that their organizations are well-positioned for growth and success.
With CDR Consulting Services, clients can benefit from Ms. Riggins' extensive knowledge, experience, and expertise in the financial industry and leadership development. Her consultancy service provides customized solutions that help organizations build strong, successful leadership teams, and achieve their goals.
CDR Consulting Services offers a range of services, including training, coaching, team development, and critical gap detection. Ms. Riggins works with CEOs, business leaders, and managers to identify areas of improvement within their organizations and provides customized solutions to address these areas. Her training and coaching programs are designed to help individuals and teams develop the necessary skills and knowledge to succeed in their roles.
Ms. Riggins' team development services focus on creating a culture of collaboration and communication within organizations. Through her team-building programs, she helps teams develop a shared vision, enhance their problem-solving abilities, and increase their productivity. Her critical gap detection services enable clients to identify and address gaps in their business performance and leadership teams, ensuring that their organizations are well-positioned for growth and success.
With CDR Consulting Services, clients can benefit from Ms. Riggins' extensive knowledge, experience, and expertise in the financial industry and leadership development. Her consultancy service provides customized solutions that help organizations build strong, successful leadership teams, and achieve their goals.
Overview: Your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity.
Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing People underscores the importance of self-awareness in developing sensitivity to and better communication with others.
You'll leave this Webinar well versed in the most effective methods for dealing with difficult people winning cooperation and trust and ensuring that your people's values and your organization's goals are in sync.
Why you should Attend: By attending, you will understand how to even more effectively:
If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members' and team's performance!
Areas Covered in the Session:
Who Will Benefit:
You'll leave this Webinar well versed in the most effective methods for dealing with difficult people winning cooperation and trust and ensuring that your people's values and your organization's goals are in sync.
Why you should Attend: By attending, you will understand how to even more effectively:
- Would you benefit by understanding how to even more effectively motivate and direct the people you rely on?
- Would you like to be better at delegating?
- How about an opportunity to understand how to turn difficult people and poor performers into team players?
If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members' and team's performance!
Areas Covered in the Session:
- Motivate and direct the employees you rely on-even when they don't share your values
- Adjust your management and personal style to the needs of different situations
- Get more done by using the appropriate delegation techniques for any given situation
- Resolve conflict more effectively in a wide variety of situations
- Turn difficult people and poor performers into team players
- Win the cooperation and trust from everyone in your organization
- Increase your confidence, leadership skills and personal and professional satisfaction in your job
- Use coaching to guide and direct your team members to improving performance
Who Will Benefit:
- CEO
- Senior Vice President
- Vice President
- Executive Director
- Managing Director
- Regional Vice President
- Area Supervisor
- Manager
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.
He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.
He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.
Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.
He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.
He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.
Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.
Webinar# 5
Transition from Peer to Supervisor
Overview: Transitioning from Peer to Supervisor can be very difficult for most newly promoted supervisors. Many are not equipped with the tools to successfully transition. This session will equip newly promoted supervisors with tools and techniques to communicate more effectively, gain trust, set boundaries, provide constructive feedback, and motivate employees for results.
Today's workforce is experiencing high turnover and disengaged employees. It is a known fact that employees quit managers-to avoid turnover it is critical to have the appropriate skills to retain employees.
Why should you Attend: If you are a newly promoted supervisor that has the responsibility of supervising previous coworkers or peers this course is for you. Do you find it difficult to set boundaries, communicate effectively, build trust and respect, and provide feedback to peers and coworkers? These are some of the challenges newly promoted supervisors face with their new position. This session will provide participants with tips on how to overcome the pitfall most newly promoted supervisors face.
It is a known fact supervising others is difficult especially if they are previous coworkers and peers. Participants in this session will learn how to effectively manage coworkers and peers, how to motivate others to achieve results, and most importantly how to respect their new role as a supervisor.
Areas Covered in the Session:
Who Will Benefit:
Why should you Attend: If you are a newly promoted supervisor that has the responsibility of supervising previous coworkers or peers this course is for you. Do you find it difficult to set boundaries, communicate effectively, build trust and respect, and provide feedback to peers and coworkers? These are some of the challenges newly promoted supervisors face with their new position. This session will provide participants with tips on how to overcome the pitfall most newly promoted supervisors face.
It is a known fact supervising others is difficult especially if they are previous coworkers and peers. Participants in this session will learn how to effectively manage coworkers and peers, how to motivate others to achieve results, and most importantly how to respect their new role as a supervisor.
Areas Covered in the Session:
- How to Communicate more Effectively as a Supervisor
- When to be Flexible and when to Stand Firm
- Steps to Build Trust and Gain Respect
- How to Develop your Own Personal Management Style
- How to Set Boundaries with Coworkers/Peers
- How to Deal with Uncomfortable Situations
- How to Motivate Others to Achieve Results
Who Will Benefit:
- Managers
- Supervisors
- Leaders
- Human Resource Professional
- Shift Leaders or Team
Tonia Morris, your Generational Connector, and Founder of Simply HR, LLC a Consultant and Management Firm along with a speaking and training company, Tonia Morris Speaks, provides leaders with training solutions that cultivate a generationally-inclusive work place.
Before starting her business in 2010, Tonia was Executive Director of Human Resources for one of the largest state pension agencies in the Southeast; she has also worked in an HR leadership capacity in other industries, including government, retail, information technology and education.
Tonia's passion for understanding the different dynamics of people led her on a quest to solve generational issues within organizations. Tonia noticed that the workforce was aging and changing, so she provided training solutions on engaging and managing a multi-generational workforce to be productive. With more than 20+ years of progressive HR experience, Tonia provides keynote speeches, lunch-and-learns, and workshops for organizations and associations across the Southeast.
She has partnered with organizations such as Chick-fil-A, Oracle, Spelman and Kennesaw University to name a few, to bring training solutions for engaging Millennials in the workplace, working with leaders to transform their cultures by attracting, developing and retaining a workforce that is generationally inclusive.
Tonia holds a BS in Business Administration from the University of South Florida. She currently serves on the Board of Directors for the Millennial Chamber of Commerce, where she also serves as the organization's HR Director, and volunteers for the Women's Entrepreneurial Opportunity Project.
She resides in Grayson, GA, with her husband of 24 years, and two sons. In her free time, Tonia loves collecting and making jewelry, and is known in the community as "the jewelry lady."
Before starting her business in 2010, Tonia was Executive Director of Human Resources for one of the largest state pension agencies in the Southeast; she has also worked in an HR leadership capacity in other industries, including government, retail, information technology and education.
Tonia's passion for understanding the different dynamics of people led her on a quest to solve generational issues within organizations. Tonia noticed that the workforce was aging and changing, so she provided training solutions on engaging and managing a multi-generational workforce to be productive. With more than 20+ years of progressive HR experience, Tonia provides keynote speeches, lunch-and-learns, and workshops for organizations and associations across the Southeast.
She has partnered with organizations such as Chick-fil-A, Oracle, Spelman and Kennesaw University to name a few, to bring training solutions for engaging Millennials in the workplace, working with leaders to transform their cultures by attracting, developing and retaining a workforce that is generationally inclusive.
Tonia holds a BS in Business Administration from the University of South Florida. She currently serves on the Board of Directors for the Millennial Chamber of Commerce, where she also serves as the organization's HR Director, and volunteers for the Women's Entrepreneurial Opportunity Project.
She resides in Grayson, GA, with her husband of 24 years, and two sons. In her free time, Tonia loves collecting and making jewelry, and is known in the community as "the jewelry lady."
Webinar# 6
7 Behaviors of Great Leaders
Overview: Leadership is a noble profession. It all starts by mastering the leadership of self. Then you have the right to start to deliberately influence and lead others. The most effective way to lead is to set the example.
You and I have deeply developed habits of behavior. First we must discover why and how we currently handle the critical behaviors of great leadership. What is our unconscious state of mind when it comes to each habit? What do other people see when they watch us? How do we change and develop new habits?
We will delve into each behavior that is needed for you to be a great leader. This will include tools to help you assess yourself, develop and design a system of follow up to insure you continue to improve.
Why you should Attend: You do not need to reinvent the wheel. The marks of great leaders have left a clear trail that you can choose to follow. No matter what level of leadership you are currently at, the time to start your focused journey is now. Even if you do not lead many people, you need to develop these habits for any success you wish to attain.
The remarkable thing about these habits is that they are "not rocket science" they are fundamental, basic and common to all great leaders. The key is to realize where you are now and what exactly it is you have to change or develop to become a better leader. The journey is never over.
This webinar will give you concrete technics, philosophical justification and a road map that will be simple for you to follow.
Areas Covered in the Session:
Who Will Benefit:
We will delve into each behavior that is needed for you to be a great leader. This will include tools to help you assess yourself, develop and design a system of follow up to insure you continue to improve.
Why you should Attend: You do not need to reinvent the wheel. The marks of great leaders have left a clear trail that you can choose to follow. No matter what level of leadership you are currently at, the time to start your focused journey is now. Even if you do not lead many people, you need to develop these habits for any success you wish to attain.
The remarkable thing about these habits is that they are "not rocket science" they are fundamental, basic and common to all great leaders. The key is to realize where you are now and what exactly it is you have to change or develop to become a better leader. The journey is never over.
This webinar will give you concrete technics, philosophical justification and a road map that will be simple for you to follow.
Areas Covered in the Session:
- What does a great leader look like and act like?
- How do you live with integrity as a leader?
- The magic of self-control, growth and caring What about attitude?
- The primary activities of a great leader
- How does a great leader treat others?
- The importance of focused attention
- It all boils down to 7 basic behaviors
Who Will Benefit:
- CEO, CFO, COO
- Vice Presidents and Regional Managers
- Managers and Supervisors
- Newly Promoted Managers
- High Potential Employees being groomed for Leadership & Promotions
David's passion is helping executives create a masterpiece personally and professionally. That's why he wrote, "The CEO Code," a Best Seller on AMAZON. That success resulted in Penguin/Alpha Books asking David to write "IDIOT'S GUIDES: Management Skills" released in December 2014.
David has "been there & done that" in the military, academia and business. His experience and expertise enable him to deliver for you:
IMPACT - When you survive bullets and missiles on 208 combat missions as a USAF fighter pilot it gives you an edge, a focus and a "can do" attitude.
RELEVANCE - Understanding people comes from knowledge, (MBA in Finance, grad work with Peter Drucker and years of university teaching.) Experience (Merrill Lynch, built three companies and coaching CEOs and executives.) Expertise (perpetual student, disciplined listener and professional speaking for over 30 years + lots of practice.)
RESULTS - 85% of David's new business comes from referrals. There is no higher tribute a client can give than to refer a friend or colleague. He is dedicated to getting you great results and believes that is the best marketing he could possibly do.
David has "been there & done that" in the military, academia and business. His experience and expertise enable him to deliver for you:
IMPACT - When you survive bullets and missiles on 208 combat missions as a USAF fighter pilot it gives you an edge, a focus and a "can do" attitude.
RELEVANCE - Understanding people comes from knowledge, (MBA in Finance, grad work with Peter Drucker and years of university teaching.) Experience (Merrill Lynch, built three companies and coaching CEOs and executives.) Expertise (perpetual student, disciplined listener and professional speaking for over 30 years + lots of practice.)
RESULTS - 85% of David's new business comes from referrals. There is no higher tribute a client can give than to refer a friend or colleague. He is dedicated to getting you great results and believes that is the best marketing he could possibly do.
Overview: Documentation is both the bane and the blessing for HR. It is difficult to get people to do it, but it is preferred by attorneys and believed by judges and juries.
Why should you Attend: Annually hundreds of thousands of lawsuits and hearings occur across the country. Each of these is "legal" proceeding which require evidence of events that actually occurred. Documentation is what wins, or in some cases loses, these lawsuits and hearings. The result of lack of documentation results in the loss of millions of dollars each year that might be prevented by a good documentation program.
Areas Covered in the Session:
Who Will Benefit:
Areas Covered in the Session:
- How and why documentation is good
- Meets the legal requirements of Federal statutes
- Provides a record of interactions with employees in order to provide better recall of what was said and done
- Helps knowledge retention. You do not need to have the original parties to have a recollection of the event or conversation
- Provides the legal documentation needed to defend the company in a lawsuit
- We will talk about how documentation will get you in trouble
- What is necessary for good documentation
- We will talk about what tools can be used
Who Will Benefit:
- Office Managers
- HR Managers
- Supervisors
- Business Owners
Michael D. Haberman is a consultant, speaker, writer and teacher. He is President of Omega HR Consulting, a consulting and services company offering complete human resources solutions. Mike brings 35+ years of experience in dealing with the challenges of Human Resources in the 21st century. He has a Master's in HR and is certified as a Senior HR professional.
He has over 18 years’ experience in the class room teaching human resources fundamentals and certification preparation. Mike is the author of the Human Resources blog found at OmegaHRConsulting.com , which has been recognized as a top human resources related blogs. He has also been named a top Digital Influencer in Human Resources.
Mike has gained a reputation as a compliance expert and as an HR futurist. He speaks on a variety of subjects to business associations, human resource associations and business based civic clubs. He has presented numerous webinars on various HR related issues.
He has over 18 years’ experience in the class room teaching human resources fundamentals and certification preparation. Mike is the author of the Human Resources blog found at OmegaHRConsulting.com , which has been recognized as a top human resources related blogs. He has also been named a top Digital Influencer in Human Resources.
Mike has gained a reputation as a compliance expert and as an HR futurist. He speaks on a variety of subjects to business associations, human resource associations and business based civic clubs. He has presented numerous webinars on various HR related issues.
Overview: In this webinar we will learn the reasons onboarding is important today. We will learn that the terms orientation and onboarding are not interchangeable. We will learn that orientation is in reality just one step in the onboarding process. We will learn that the onboarding process begins before the hire is made.
Why should you Attend: Statistics show that half of all hourly employees leave the job within four months of hire and half of all salaried employees leave their jobs within 18 months. This turnover is expensive. Much of this turnover can be prevented by a proper onboarding process. The Orientation, the process of making someone an employee, is no longer sufficient. When so much of a company's success is dependent on the intellectual property that employees produce it is critical to make sure that the employee is fitting in and succeeding.
This is what a successful onboarding process accomplishes. Those companies that do not do this successfully suffer lower productivity, potential loss of customers, and of course the eventual loss of the employee and the resultant replacement costs.
Areas Covered in the Session:
Who Will Benefit:
This is what a successful onboarding process accomplishes. Those companies that do not do this successfully suffer lower productivity, potential loss of customers, and of course the eventual loss of the employee and the resultant replacement costs.
Areas Covered in the Session:
- The cost of turnover
- The steps involved in onboarding
- Before the hire
- During the hire
- The first day
- The first week
- The ongoing process
- What potential activities are included
Who Will Benefit:
- HR Managers
- Office Managers
- Supervisors
- Managers
- Company Owners
Michael D. Haberman is a consultant, speaker, writer and teacher. He is President of Omega HR Consulting, a consulting and services company offering complete human resources solutions. Mike brings 35+ years of experience in dealing with the challenges of Human Resources in the 21st century. He has a Master's in HR and is certified as a Senior HR professional.
He has over 18 years’ experience in the class room teaching human resources fundamentals and certification preparation. Mike is the author of the Human Resources blog found at OmegaHRConsulting.com , which has been recognized as a top human resources related blogs. He has also been named a top Digital Influencer in Human Resources.
Mike has gained a reputation as a compliance expert and as an HR futurist. He speaks on a variety of subjects to business associations, human resource associations and business based civic clubs. He has presented numerous webinars on various HR related issues.
He has over 18 years’ experience in the class room teaching human resources fundamentals and certification preparation. Mike is the author of the Human Resources blog found at OmegaHRConsulting.com , which has been recognized as a top human resources related blogs. He has also been named a top Digital Influencer in Human Resources.
Mike has gained a reputation as a compliance expert and as an HR futurist. He speaks on a variety of subjects to business associations, human resource associations and business based civic clubs. He has presented numerous webinars on various HR related issues.
Overview: Finding the time to write your organization's technical reports, procedures, instructional guides, project updates, and even email can be a challenge. Getting employees to actually read and pay attention to them is even more of one.
In addition, any technical document bearing your organization's name must be absolutely error-free. Even a careless mistake in an email can damage a leader's reputation and can make an entire work group look bad.
The secret to a workday writer's success is segmenting the prewriting, writing, and rewriting phases to produce shorter, clearer, more meaningful documents. Participants really can learn to "Write It So They Read It," even with technical documentation.
Areas Covered in the Session:
Write It So They Read It:
Technical Writing for Subject Matter Experts
During this highly interactive technical writing class, participants will learn and practice preparing technical documentation in a reader-focused error-free manner, including:
Who Will Benefit:
The secret to a workday writer's success is segmenting the prewriting, writing, and rewriting phases to produce shorter, clearer, more meaningful documents. Participants really can learn to "Write It So They Read It," even with technical documentation.
Areas Covered in the Session:
Write It So They Read It:
Technical Writing for Subject Matter Experts
During this highly interactive technical writing class, participants will learn and practice preparing technical documentation in a reader-focused error-free manner, including:
- A proven technique for writing crystal-clear reports, including good and bad examples
- How to describe a complicated subject in clear and concise terms
- What to do when you can't avoid using technical jargon
- How to eliminate clichés, wasted words, and "smothered verbs" in technical writing
- AUDIENCE FAVORITE: The five new guidelines for using bulleted lists in your message
- Language guidelines for better receptivity such as non-inflammatory language, gender-neutral references, and attention to tone
- How to distinguish among the prewriting, writing, and rewriting phases for reports and projects
- How to make sure technical documents with your firm's name and seal on them are absolutely error free
Who Will Benefit:
- Human Resources Professionals
- Engineers
- Knowledge Professionals
- SMEs
- Administrative Professionals
- Employees being asked to do more writing on the job than Expected
- Training Specialists
- Learning and Development Specialists
Mandi Stanley With more than 16 years of experience on the seminar circuit, Certified Speaking Professional Mandi Stanley works primarily with business leaders who want to boost their professional image and with people who want to be better speakers and writers.
In 2003, Mandi was designated a CSP, Certified Speaking Professional. Fewer than 9 percent of all worldwide speakers have earned this designation, and Mandi is the first Mississippian in history to receive this honor through the National Speakers Association.
She's a summa cum laude graduate with concentrations in English, communication, and management, and served as a faculty member of the American Management Association for five years. Mandi is the author of The No-Panic Plan for Presenters, which was named a Finalist in the Career category at the Independent Book Publishers Awards in New York. Audiences appreciate her platform enthusiasm, interactive style, and content-rich messages.
In 2003, Mandi was designated a CSP, Certified Speaking Professional. Fewer than 9 percent of all worldwide speakers have earned this designation, and Mandi is the first Mississippian in history to receive this honor through the National Speakers Association.
She's a summa cum laude graduate with concentrations in English, communication, and management, and served as a faculty member of the American Management Association for five years. Mandi is the author of The No-Panic Plan for Presenters, which was named a Finalist in the Career category at the Independent Book Publishers Awards in New York. Audiences appreciate her platform enthusiasm, interactive style, and content-rich messages.
Overview: Successful leaders know that the survival of our organization during this uncertainty depends not just on the technical skills within our team, but also on their ability to deal respectfully and collaboratively with their colleagues and customers, and remain energized at the same time.
We all have people who push our buttons and create drama in our lives. Within our team, these interactions can drain our energy, take us off track, and infect the other areas of our life. By focusing on effective ways to work with negative and difficult people, you will be able to increase productivity, collaboration, customer service, and overall engagement.
Negativity Costs. Many of us have learned to avoid, rather than deal with the bullies, know-it-alls, and other difficult people on our team, because it is easier than confronting the source of the problem. But, overlooking the problem is the worst thing we can do.
We have more impact than we might think. Under stress and surrounded by uncertainty, some people are simply more difficult to deal with.
What we can change is our reaction. Reducing the drama within our team depends on being able to understand and respond appropriately to their behaviours.
Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behaviour. End frustration. Act rather than re-act, and ensure a respectful, effective, and collaborate team.
Why you should Attend: Through COVID-19 we are seeing that stress, fear, and uncertainty impacts how we communicate, collaborate, and engage. Research shows that there is a direct relationship between an increase in stress and negativity and the resulting difficult behaviours in our organizations.
How you and your team effectively deal with negative and difficult people can mean the difference between having a toxic, drama-filled workplace, and an engaged, collaborative, and productive organization.
Areas Covered in the Session: Key Messages:
Participants Will:
Who Will Benefit:
Negativity Costs. Many of us have learned to avoid, rather than deal with the bullies, know-it-alls, and other difficult people on our team, because it is easier than confronting the source of the problem. But, overlooking the problem is the worst thing we can do.
We have more impact than we might think. Under stress and surrounded by uncertainty, some people are simply more difficult to deal with.
What we can change is our reaction. Reducing the drama within our team depends on being able to understand and respond appropriately to their behaviours.
Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behaviour. End frustration. Act rather than re-act, and ensure a respectful, effective, and collaborate team.
Why you should Attend: Through COVID-19 we are seeing that stress, fear, and uncertainty impacts how we communicate, collaborate, and engage. Research shows that there is a direct relationship between an increase in stress and negativity and the resulting difficult behaviours in our organizations.
How you and your team effectively deal with negative and difficult people can mean the difference between having a toxic, drama-filled workplace, and an engaged, collaborative, and productive organization.
Areas Covered in the Session: Key Messages:
- Negative attitudes decrease the ability to problem-solve, effectively communicate and collaborate, and increases the risk of mental health issues, absenteeism, and difficult behaviours such as back-stabbing, finger-pointing, and gossiping
- Not dealing with negativity and difficult behaviours rob us of time and energy
- Negative attitudes and difficult behaviours are contagious and can create a toxic workplace culture
- Leaders who can appropriately manage any negativity and difficult behaviours will create teams that can effectively collaborate and thrive through this challenge, and those organizations that try to simply ignore those people and attitudes will struggle to be productive, service their customers, and be competitive
Participants Will:
- Develop an understanding for those exhibiting typical difficult behaviours in order to effectively meet their needs and move the interactions forward
- Identify and control the impact of difficult people so that you can keep the situation from escalating further
- Increase insight and differentiate the 4 types of attitudes and understand how they develop in order to keep your cool in a variety of situations
- Utilize various verbal and non-verbal communication techniques and situational strategies that you can use to de-escalate and effectively handle upset people
- Learn how to gain control and handle these situations by identifying the payoff
- Uncover the secret to moving difficult conversations forward.
- Know how to act, not react, in solving situations so that you can lead with more confidence, feel less stress, and gain more success in working and interacting with your team
Who Will Benefit:
- Human Resources Professionals
- Health and Safety Reps
- Union Reps
- Supervisors, Manager, Directors (Team Leads)
- Executive Directors Not-For-Profit
- Business Owners, Entrepreneurs
- C-Suite
Beverly Beuermann-King specializes in working with people and organizations who want to control their reactions to stress, build resiliency against life's challenges and live healthy, successful lives using her S-O-S Principle™.
Beverly launched her company in 1995, and since then she has helped teams from a wide range of industries to be happier, engaged, and successful. Audiences discover the right strategies to improve their health, manage their challenges, and enhance their life’s satisfaction.
Beverly launched her company in 1995, and since then she has helped teams from a wide range of industries to be happier, engaged, and successful. Audiences discover the right strategies to improve their health, manage their challenges, and enhance their life’s satisfaction.
