Pack of SEVEN : OnDemand HR Courses by Brenda Neckvatal

Overview: Being an effective HR department of one is about identifying today’s priorities and getting them done within a continuously shifting timeframe. The trouble right now is that there is an overwhelming amount of information, and conflicting directives from multiple sources as a result of the COVID-19 pandemic and recent surge of civil unrest. A great deal of new information has come forward, requiring more of your attention to be taken away from the regular workload. Because Brenda is monitoring the situation constantly and can apply her years of experience to the scenarios playing out, this presentation is vital for you to stay ahead of the changes and to ensure your workplace is functioning and being productive.

Why you should Attend: HR is one of the most rewarding careers on the planet- and being an HR department of one is the most challenging opportunity you can take on.

Being the only HR pro in the company requires so much of your time, focus, and skills, but it can also be as equally exhausting as it is exciting, and deflating as it is rewarding.

This session is delivered by Brenda Neckvatal, an award winning HR professional of Best Practices. She will provide tangible action steps for HR leaders and business leaders to manage the use of instant messaging technology across the enterprise, including helpful tips and tricks you can use to support productivity and employee satisfaction both in office and in the ‘at home’ work environment.

The most common concerns Brenda addresses with women in HR who are just starting out are:

• I don’t know anything about HR
• I don’t know where to go for answers
• I’m afraid I’m going to make a mistake

You can feel the overwhelm even if you’ve been an HR pro for a while. It’s a taxing field where you’re continuously the one who deals with employee issues, discerning opinions, benefit challenges, large amounts of administrative work, disconnected HR systems, no IT team, and erratic or disconnected communication within the company.

Brenda says “The number one concern HR pros have is trying to get all of the important things done - because everything in HR is important! When we see something that needs to be done, it rides our ‘call to action’ button hard!”

If you are experienced in HR or new to the Human Resources field and are struggling to find ways to identify what needs to be done and accomplish your objectives, this presentation will help you to:

• Identify high-priority actions and weed out conflicting zero-priority distractions
• Stay optimistic and get your work done
• Deal with continuous interruptions and make time for your needs
• Set expectations with co-works and leaders so you can knock out your growing workload
• Identify a system so you can effectively manage your tasks because it’s not about time management

As a result of the training, you will be better equipped to make decisions regarding the operation of your business, be able to lead or assist leaders in the business, prepare the business for ongoing change and still accomplish your list of “to-dos.”

Areas Covered in the Session:

• How to manage tasks and get it all done
• Learn how to present the company HR requirements to your CEO/President/Company Owners so that it resonates and meets their needs to give you more support
• How to get buy-in from managers to meet your deadlines
• How to stay ahead of developing issues and still remain compliant
• Learn what up-to-the-moment issues and concerns are affecting the workplace and how to keep up with HR news
• How to get your tasks done amongst multiple meetings each week
• Learn what support is available to ask questions and help you through difficult situations

Plus more action steps and tips

Who Will Benefit:

• HR Professionals
• HR Managers
• HR Directors
• HR Coordinators
• HR Administrators
• HR Generalists
• Human Resource Business Partners
• CEOs
• Presidents
• Owners
• Partners

Overview: We all know that one employee. The one who loves to argue and debate everything. They're the ones who always have to have the last word, and they're always ready to push back on whatever you say. As a leader, it can be exhausting trying to manage someone like this. They disrupt the workplace, create tension amongst the team, and they can really test your patience.

But there is hope! In this webinar, you'll learn proven strategies for dealing with employees who love to argue and debate everything. You'll learn how to defuse their arguments, how to keep them from derailing meetings and projects, and how to find common ground so that you can both move forward.

If you're struggling to deal with an employee who loves to argue, this webinar is for you. Register now and learn proven strategies for managing these challenging personalities.

Why you should Attend: If you're struggling to deal with an employee who loves to argue and debate everything, this webinar is for you. You'll learn how to identify the root cause of the problem and develop strategies to effectively deal with it.

Areas Covered in the Session:

• Why certain employees argue and debate
• What kind of damage they can do to your workplace
• How to deal with them effectively

You'll also get some tips on how to keep your cool when things get heated. This webinar is a must for any manager or leader who wants to learn how to handle difficult employees. Register now and learn how to deal with employees who love to argue and debate everything!

• The different types of "argumentative" employees
• The impact that arguing has on the workplace
• How to identify the root cause of the problem
• Strategies to effectively deal with arguing employees

This session is for people who are tired of being derailed by arguments and debates. Learn how to take control of the situation and create a more productive and cohesive workplace.

Who Will Benefit:

• HR Professionals
• Human Resources

Overview: This 1-hour webinar is designed for employers, managers, and HR professionals who want to learn how to conduct legal and ethical terminations while avoiding potential legal issues and lawsuits. The webinar will cover key topics such as the legal considerations involved in the termination process, how to communicate effectively with the employee being terminated, and best practices for handling the aftermath of a termination. Why you should Attend: Attending this webinar on how to fire an employee legally can be beneficial for several reasons. Firstly, as an employer or a manager, it is crucial to be aware of the legal and ethical considerations involved in the termination process to avoid any potential legal issues or lawsuits.

Secondly, this course can provide valuable insights into the best practices for conducting a termination meeting, communicating with the employee, and handling potential reactions and emotions.

Lastly, attending this session can help improve your leadership skills and help you create a positive workplace culture by demonstrating respect and fairness towards employees even in challenging situations like termination.

Overall, attending this webinar can provide valuable knowledge and skills that can benefit both the employer and the employee in the long run, making it a worthwhile investment of time and resources.

Areas Covered in the Session:

• The legal considerations involved in the termination process including federal and state laws related to discrimination, retaliation, and wrongful termination
• Best practices for conducting a termination meeting, including how to communicate the reasons for termination clearly and respectfully
• Strategies for managing potential reactions and emotions from the employee being terminated, including tips for handling difficult conversations and maintaining professionalism
• Ways to minimize the impact of a termination on the remaining employees and the overall workplace culture
• In addition, the webinar will include a discussion of the recent National Labor Relations Board (NLRB) ruling that has changed the game for businesses. The ruling, which took effect in February 2023, impacts the use of confidentiality agreements and anti-disparaging clauses. This ruling has significant implications for employers and managers who need to understand how to navigate these changes while still maintaining their legal and ethical obligations
• By the end of the webinar, participants will have a better understanding of how to conduct legal and ethical terminations while minimizing the risk of potential legal issues and lawsuits. They will also be equipped with the knowledge and tools to handle the aftermath of termination in a respectful and professional manner, ultimately contributing to a positive workplace culture

Who Will Benefit:

• Supervisors
• Managers
• Human Resources
• CEOs

Overview: Leading and managing a narcissistic employee can be an intimidating and challenging task for any manager. Narcissism is a personality disorder that is characterized by grandiosity, an excessive need for admiration, and a lack of empathy. Narcissistic employees can be difficult to work with due to their need for attention and lack of understanding of others’ feelings. However, with the right strategies, managers can learn to lead and manage narcissistic employees in a way that is fair and beneficial for both parties.

This course will give participants an in-depth understanding of narcissistic personality disorder and the strategies needed to effectively lead and manage a narcissistic employee. Participants will learn how to recognize the signs of narcissistic behavior and understand the underlying causes. The course will also cover tips on how to communicate with a narcissistic employee, address their needs, and provide constructive feedback. Additionally, the course will discuss ways to manage the narcissist’s sense of entitlement and their need for special treatment or attention.

By the end of this course, participants will have a better understanding of how to lead and manage a narcissistic employee. They will be able to recognize the signs of narcissistic behavior and use effective strategies to address their needs. Participants will also gain insight into how to communicate effectively with a narcissistic employee and provide constructive feedback. Furthermore, they will learn how to manage the narcissist’s sense of entitlement and their need for special treatment or attention. With these skills, managers will be better equipped to lead and manage a narcissistic employee in a way that is fair and beneficial for both parties.

Why you should Attend:

• Supervise or manage a narcissistic employee
• Have managed a narcissistic employee in the past and want to learn how to be prepared to lead one in the future

Areas Covered in the Session:

• Understand the traits of narcissism
• Recognizing manipulative behavior
• Developing strategies for dealing with a narcissistic leader
• How to provide clear direction and feedback
• Learn to avoid enabling narcissistic behavior

and more

Who Will Benefit:

• Business Owners and operators
• Novice and Experienced HR Generalists and Administrative Assistants
• Payroll staff
• Small Business Administrative Assistants

Overview: This course will provide insight into how to lead and manage a narcissist. It will cover topics such as understanding the traits of narcissism, recognizing manipulative behavior, and developing strategies for dealing with a narcissistic leader. The course will begin by introducing the concept of narcissism and its associated traits, such as grandiosity, entitlement, and lack of empathy. Participants will learn to identify the signs of narcissism in a leader and understand the effects of narcissistic behavior on the workplace. We will also explore strategies for dealing with a narcissistic leader, such as setting boundaries, establishing expectations, and maintaining professional distance.

We will also cover strategies for managing narcissistic behavior, such as providing clear direction and feedback, responding promptly and positively to queries, and investing in team-building activities. Participants will learn to avoid enabling narcissistic behavior and recognize when to engage in the intervention. Through case studies, participants will understand how to handle difficult situations involving a narcissist.

The course will conclude by discussing the long-term impacts of working with a narcissistic leader and how to create a supportive work environment for employees. We will also discuss how to develop strategies for dealing with a narcissistic leader and how to maintain team morale in the face of difficult situations.

By the end of this course, participants will have gained an understanding of how to lead and manage a narcissist, and how to foster a healthy work environment in the presence of difficult personalities. They will have the skills to recognize narcissistic behavior, set boundaries, and respond appropriately to manipulative behavior.

Why you should Attend: Participants should attend this webinar if they:

• Supervise or manage a narcissistic employee
• Have managed a narcissistic employee in the past and want to learn how to be prepared to lead one in the future

Areas Covered in the Session:

• Understand the traits of narcissism
• Recognizing manipulative behavior
• Developing strategies for dealing with a narcissistic leader
• How to provide clear direction and feedback
• Learn to avoid enabling narcissistic behavior

Who Will Benefit:

• Business Owners and Operators
• Novice and Experienced HR Generalists and Administrative Assistants
• Payroll Staff
• Small Business Administrative Assistants

Overview: The circumstances surrounding the recent outbreaks of violence and civil unrest developed hourly (let alone daily), and with the rapid-fire nature of modern media and social media channels, details will vary from broadcast to broadcast, leaving many in the workforce in confusion and fear. Most do not know what next steps they should take and they are either paralyzed by fear, worried about their future or in the shock and denial phase of the crisis.

Having a plan that works for you and not against you is the best course of action for any business, however for many, especially those who have not implemented crisis management plans in the past, we have entered new territory.

The events of the past several months are creating a constantly changing national condition which leave employers feeling the pressure and unfortunately due to the overload of news and information (often contradicting itself) leaders are running the risk of being ambitious in their communication and actions with employees.

Ambiguity leads to confusion and creates more uncertainty and fear. This is something we all need to avoid. Thankfully, there are steps employers can take to prepare their workforce, encourage certain behaviors and manage the business environment effectively, so employees can continue to remain engaged and reduce the risk of panic and concern.

These steps are the basis of crisis management and often seem commonsense, however, in a crisis it is more difficult to remain calm and think or behave in a considered way. It is vital for HR professionals that reasonable practices are established and followed, plans put in place and implemented, and most importantly, any action taken has been thoroughly understood, investigated, checked and measured in order to avoid longer term damage to the business.

Every day the boundaries and goal-posts are moving, so it is vitally important that leaders in industry, business and human resources are kept as up to date as possible to avoid generating fear, adding to the confusion or creating workplace dysfunction.

We need to know all we can in order to adapt, innovate and implement new ways of operating during a crisis. This is why clear communication, accurate information and considered action are required.

Why you should Attend: If you are in a leadership position, experienced in HR or new to the Human Resources field need to put action plans in place, this presentation will help you to:

• Understand what needs to be included in an Evacuation & Shelter in Place plan
• Address concerns about the impact of training your employees on a plan without creating greater fear
• Prepare employees who are limited in mobility
• Alleviate your concerns and get clarity for your communication and behavior
• Assist you to avoid ambiguous messaging to ensure your workforce is fully aware and working through changes being implemented
• Manage the welfare of your employees through a volatile crisis moment
• Address the business’ internal and external response to civil unrest and any other crisis that occur
• Review your current processes and plan ahead for potential issue areas

Managing HR is about mitigating risk, reducing conflict and pre-empting issues. The trouble right now is that there is either an overwhelming amount of information and conflicting directives from multiple sources, or you don’t know where to start with a topic such as this. Because Brenda is monitoring the situation constantly and can apply her years of experience to the scenarios playing out, this presentation is vital for you to stay ahead of the changes and to ensure your workplace is proactively maintaining expectations, communication and function.

As a result of the training you will be better equipped to make decisions regarding the operation of your business, and be able to lead, or assist leaders in the business, and to prepare the business for ongoing change.

Areas Covered in the Session:

• How to start with a simple plan and move forward from there
• Cutting through the confusion of the OSHA Emergency Preparedness and Response guidance
• What every employer should be considering
• What part of your plan should you communicate to your employees
• Training your employees and actively engage their feedback
• How to support your employees after the crisis
• What not to say to employees
• Building critical relationships as part of your plan development
• How to instill a survivor mindset and increase the chances of survival with your team
• Provide additional resources on a state-by-state basis that are OSHA approved

and more

Who Will Benefit:

• Business Owners and operators who do not have a dedicated security team
• Novice and Experienced
• HR Generalists
• Administrative Assistants
• Payroll Staff
• Small Business Administrative Assistants

Overview: This 1-hour course is designed to provide an in-depth understanding of OSHA's reporting requirements for workplace injuries and illnesses. The Occupational Safety and Health Administration (OSHA) mandates that all employers, regardless of size or industry, maintain accurate records of workplace injuries and illnesses. In this course, participants will learn the essential components of OSHA's reporting requirements. They will understand what incidents qualify as recordable, the timeline for reporting, and the specific data elements that must be included in the report. Additionally, the course will cover the most common mistakes and pitfalls employers encounter when completing OSHA reports.

This course is intended for HR professionals, safety managers, and any individual responsible for workplace safety and regulatory compliance. At the end of the course, participants will have a clear understanding of OSHA's reporting requirements, how to comply with them, and the tools to create a safe and healthy work environment.
In this course, Brenda will:

• Provide an introduction to OSHA reporting requirements
• Help attendees understand what are recordable incidents
• Include a mandated timeline for reporting
• Review specific data elements required in OSHA reports
• The common mistakes and pitfalls to avoid
• A free reference tool to manage your in-house reporting compliance

Why you should Attend: Human resources professionals looking to foster a secure and healthy workplace should strongly consider attending the training on OSHA's reporting requirements. This invaluable workshop will provide them with all the necessary knowledge, tools, and confidence required for proper injury/illness recording procedures that comply with regulations - helping their organization avoid any costly penalties due to mistakes or negligence in record-keeping.

The benefits of such an investment go far beyond compliance as it enables HR leaders to create a culture of safety & well-being among staff, one where people feel protected against harm both physically and mentally!

Areas Covered in the Session:

• Identify what incidents qualify as recordable under OSHA regulations
• Understand the timeline for reporting workplace injuries and illnesses
• Create accurate and complete OSHA reports
• Avoid common mistakes and pitfalls when completing reports
• Foster a positive workplace culture through regulatory compliance and safety measures

Who Will Benefit:

• This program will provide valuable lessons to all kinds of companies, large and small. From supervisors and managers up through the executive suite - risk assessors, human resources personnel and CEOs alike can benefit from practical strategies for conquering inspections with confidence